FAQ (Frequently Asked Questions)

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Dongle Emulators:

What is a dongle and why it emulate?


The dongle is part of the software protection in the form of a LPT or USB key.
It works on a simple principle, dongle plugged into a computer - protected program works, dongle unplugged - protected program does not work.
In any case, if you are an authorized user of the program protected by dongle, to protect themselves from the loss of the dongle or breakage - beter make ordering emulator.

What is the dongle emulation?


Dongle emulator is a software copy of your hardware dongle, written in driver level, or a dll library or in any other way. 
Most often it is the driver. When installing emulator in an operating system, the protected  program thinks that works with real dongle.

After making emulator you can make hardware dongle copy?


No, we do not make copies of hardware dongles (dongle dublicates).
We make only emulators.

A dongle emulator it's legal?


We do not see nothing wrong in making software copies of your dongle. You legally purchased software and are eligible.
But any relationship governed by the laws of the country in which you reside. 
Examine the license agreement protected program and, hopefully, you know the laws of your country of residence and make a decision.
However, we are not liable for illegal use of the backup (emulators) by our clients. All Responsibility lies with the end user.

What is dongle dump?


Dongle dump is collected information from your dongle to create emulation.
For this purpose, used special programs writing by us or third parties.

What is logs from dongle?


It does not always get all the necessary information to emulate the dongle. It does not always get all the necessary information to emulate the dongle only dumps. Sometimes, we need additional information from a communication dongle with program. For this need to get dongle logs.

I am afraid that the information from my dongle will go into a net. What to do?


Like any well-placed business, we cherish our reputation.
You can not worry, we do not share the dump / log data with anyone.
We guarantee, All the information you supply to us will stay confidential.

Your utility can break (lead into disrepair) my dongle?


Not. All our dumpers and utilities are absolutely safe for your dongle.

I gave you a dongle dump and logs, why do you need the protected software?


Firstly, we need to check on the emulator compatible with the protected program.
Secondly, sometimes before receiving dump need more information to make the dump, we can find it only in a protected program.
And last, it happens that the additional information for the emulation we can only be found in the protected program.

I can not (not want) give you a dongle dump and I can not (not want) give you a protected program. You can make an emulator?


Ohhh Yeaaahhhh.... Sarcasm :)

If you think that we can by thinking like psychics to determine what information is in your dongle or use a set of magic wands to create an emulator without a protected program, you are wrong. It is as impossible as trying to be a doctor of medicine to treat a patient from a distance.

Let's be realistic. To solve the problem we need information from the dongle and the protected program.

How can I send you the program setup kit (installation files)?


You can upload it on any fileshare site and send URL for downloading on our emails.
Beter use for uploading  MEGA or Dropbox.
You should not worry, we will not distribute software and confidentiality of information is guaranteed.

I have protected software but not have dongle (lost, break and etc.), it's possible make emulator?


Nothing is impossible :)  Much depends on the program protection. We can try.
But you need to understand, we can not guarantee the final result, and this work is expensive.

My dongle has a time limit works or it does not include all the modules. What can be do?


We are not magicians, but can try. 
It will need your protected software, we will study the protected code and try to realize all your desires in the emulator.
And you need to understand that this work is worth the extra money.

Under what operating systems work emulator?


We specialize in Windows systems.

Windows W2K, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10  - x32 and x64 bit systems.

Server OS:
Windows Server 2003, Windows Server 2003 R2, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 - x32 and x64 bit.

Does restrictions Emulators for x32 bit systems?


Not. Emulators work without any restrictions under Windows W2K - Windows 10 x32 bit.

Does restrictions Emulators for x64 bit systems?


Emulators are based on driver have one restriction for Windows x64 bit systems (exclude Windows XP x64 bit).
Since Windovs Vista x64, Microsoft It is forbidden to load in a operation system drivers without a digital signature.
This becomes a problem when using some legitimate software and you’re unable to load an older program with drivers the error message “Windows cannot verify the digital signature for this file” because of an unsigned driver. 



To solve this problem you need to turn on the operating system to TEST MODE.
This is a special operating system mode without checking the digital signature of drivers.

The Emulator package includes all of the utilites to switch the system to TEST MODE and digital signature emulator by test sertificat.

Unfortunately we do not have a digital certificate for signing our drivers emulator.

My Windows x64 operating system does not switch to the TEST mode, what should I do? (Or more about TEST mode)


Yes, it happens sometimes.
This is because you have multiple boot partitions on the boot HDD disk for the different operating systems or other bootloaders or Windows 10 UEFI system loader.

We offer you a solution to this problem with the use of the program EasyBCD v2.3

Instructions:
1. Download EasyBCD v2.3 free edition 
For downloading enter your Name and Email address
2. Install and execute EasyBCD program.



Add or edit all your boot partitions on the disk.

3. Press Advansed Settings button. Selected needed boot patrition and select Advansed folder.
4. Check Allow use unsigned drivers on 64-Bit Windows.



5. Press Save Settings button.
6. Reboot your operstion system.

Now, your operating system is ready to turn on (TESTmode_ON.cmd) or turn off (TESTmode_OFF.cmd) TEST mode.

 

How correclty execute "TESTmode_ON.cmd" or "TESTmode_OFF.cmd" file?


1. Copy TESTmode_ON.cmd or TESTmode_OFF.cmd file on any folder.
2. Open this folder on File Explorer.
3. Select needed file and press on him rigth mouse button.
4. Select Run as administrator.



5. After execute file Reboot computer.

If you are the turn on system into TEST mode, you will see in the lower right corner of the desktop inscription TEST mode.
If you turn off it, the inscription disappears.
 

I want to buy a digital certificate for signing drivers, where can I do it?


Base information in here.
Cross-Certificates for Kernel Mode Code Signing

Buy it here: GlobalSign

If you need help with signing emulator with your digital signature certificate, we'll help you.

You make emulator for mine program and all work fine, but emulator not work with new version of protected software, why?

This happens for the following reasons:

  • The software manufacturer has cardinally changed the principle of the protection program.​
  • Protected program determines (identifies) the presence of the emulator in operation system.
  • Sometimes we just do not have such an opportunity to create a universal emulator.

Remember, emulators are written and tested on a specific version of the protected program and do not guarantee the work of the emulator in the new versions.

I have an emulator for the Windows x32 operating systems, it will work under Windows x64 systems?


Not. For Windows x64 operating systems to make another emulator, because the systems have different command codes.

Your Emulators can be work simultaneously with the actual dongles on the same computer?


Yes, is possible. Dongle emulator not interferes with any other dongles in your system.
You can check it on your system, and if there are problems, we will try to fix it.

The emulator can be run simultaneously with emulators of other manufacturers on the same computer?


We can not definitely answer this question. We are responsible for the performance of their emulators.
And we do not know the behavior of your operating system.

You can try, but we are not responsible for your experimentation.

Pricing and Payment:

How much is the cost of your services?


Our services do not have a fixed price list and we have flexible approach to pricing.
After you send your Request we will review it and inform you final price and time for complete solution.
If you want to determine the approximate cost of our work, take the cost of your protected program and get from it from 10% to 30%.
But in any case, an individual approach to pricing.

Do not need order the program with small costs.
If your protected program costs between from $50 USD to $400 USD and you want install on one computer, then there's no point in ordering it, because it's not cost-effective and you'll spend your and our time. 
Just buy the program :)
The exception is when your program costs a little, but you need to install it on a large number of computers.

 

How I can pay for your service?


You can send mony on:

I can't pay with methods listed above, what me do?


We will consider any offers to pay for our services.

I want to pay for your solution, what guarantees do you give?


We will provide you the trial version of the solution or video solution. Then it all depends on you. Make a decision.
We guarantee you will receive the solution on your email or other means after full payment.

Our guarantee - our reputation.

How can I be sure that your solution is work?


We offer you several ways:

  • We can make flash video how solution work on computer with your protected program.
  • We can try make TRIAL solution for check it on your computer, if we can do it.
  • We can try another way to satisfy both sides.
What is it Trial solution?


Trial solution - a solution with a limited period of time.
Usually it works about 10-20 minutes after the start of the operating system. After this time the solution stops working. It is necessary to reboot the computer and can be tested ones more.

Why do not you give the Trial solution for the my protected program?


If we do not give you a Trial solution, then for this is the real reason.
For example your protected software can run endlessly, even with the Trial plan.
Or we can take such a decision on its own reasons.

I am ready to buy your solution, what's next?


If all Ok, you pay the money and we send you unlimited solution on your email or on any other way.

I want to get a discount on your services, it is possible?


We are ready to give you a reasonable discount, but will agree need to start to build a relationship of trust.
First maded and fully paid order can be regarded as a relationship of trust.
After that, we can promise you guaranteed a reasonable discount on the next order.
Regular customers of our service has already enjoyed a good discount.

I receive your solution, but it not work on mine computer, what me do?


First, Inform us about it and we checked again the solution on our computers.
Second, we will check the solution to your computer via remote access.
If, indeed, it appears that the solution does not work, we guarantee a refund.

Other:

What do you want?


We can not realize all your dreams, but we want you to be happy!!!

I placed an order and send you an email, but do not receive answer, why?


If you have not received a response to your request Email within 2-3 days, it is likely that our answers were your spam box.
Check your spam box and remove our email adress from here.

I found on your website order for the program, but I do not have the setup kit (installation files), you can send me it?


We are not a software pirates or software distributers. We work only with munufacturer of software or software end users.
If you are an end user of the program, you must have installation files and potected information  (hardware dongle, activation keys and etc.) or other information needed to emulate, activate, or find the solution to the evil of your task.

Do you sell the software?


Not.
We are not a software pirates or software distributors.


I have question not presented by this FAQ!

Write e-mail to Glasha@brstudio.com or Glasha.GGS@gmail.com and we add your question in this FAQ.

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